We're back for series 2 of our podcast: Talking Improvement

Grab a cuppa and join Dominique Bird as she chats with a variety of guests across four brand new episodes. In this series, we delve into some incredible improvement stories taking place across the NHS in Wales, as part of the Safe Care Collaborative:

Call 4 Concern: How collaboration leads to success

If patients or their family members are concerned about their worsening condition, who should they turn to? We hear from guests Chris Subbe and Eirian Edwards from Betsi Cadwaladr University Health Board and Fiona Davies from Cardiff and Vale University Health Board as they discuss a successful service for patients and their families that does what it says on the tin - Call 4 Concern.  

The Clinical Navigation Hub

How can the increasing pressure on emergency departments and ambulance services be reduced? Hear from Dr Dewi Rogers from Cwm Taf Morgannwg University Health Board as he shares an inspiring project that is helping to ease the strain on critical healthcare services.

A local collaborative community project to held reduce 999 calls for falls in care

The impact of falls, particularly in older adults is significant. In this episode, Eleri D'Arcy from Swansea Bay University Health Board, Demi Catterall from Simply Safe Care Group, and Amy Jenkins from Swansea Council tell us how their organisations are using the latest technology to respond to falls that occur at home.

Creating the conditions for sustainable improvement

How vital is psychological safety in the workplace? What impact does it have on overall wellbeing and productivity? Nicola Williams, Executive Director of Nursing shares her insights and experiences around psychological safety initiatives at Velindre University NHS Trust.  

Listen now:

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You can also catch video highlights from each episode over on our YouTube channel.