The programme focused on four key components for a holistic, whole-system approach: embedding Health and Care Quality Standards, developing a Quality Management System, quality-driven decision-making, and quality reporting.
The WViHC is developing best practice and resources including Patient Reported Outcome Measures [PROMs] Standard Operating Model (PSOM), outcome data collection, providing skills and capacity in key areas and reducing unwarranted variation in services.
Leadership opportunities were offered across staff groups and peer partners to begin service development.