A competency training programme with the aim of complete sign off on three priority service providers within 12 months.
In the Hwyl Dda University Health Board (HDUHB) area, around 15,671 people have visual impairments, and around 85,864 have hearing impairments, meaning sensory loss is common among health service users.
We introduced orange magnets to identify Welsh-speaking patients and staff, enhancing communication and respecting language preferences.